Founding Customer Support Specialist
About this role
Job title: Founding Customer Support Specialist
About the Role Arya Health is building a digital workforce for healthcare—intelligent agents that automate scheduling, compliance, onboarding, and more, so providers can focus on patients, not paperwork. As Founding Customer Support Specialist, you'll be among the first people customers turn to when they need help, clarity, or confidence, supporting operators daily, troubleshooting product and workflow issues, and helping build the support function from the ground up. This is not a ticket-taker role; you should bring startup experience, urgency, and a mindset to turn frontline signals into product and customer success insights.
What You'll Do
- Respond to customer questions with speed, accuracy, warmth, and strong judgment.
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