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Founder's Associate, Product

Clera
Berlin Posted Oct 5, 2026
Full-timeOn-site

About this role

About the Role

Join the product team as a technical Founder's Associate, working directly with the CTO on product strategy, customer insights, and hiring. You will help shape a Voice AI product by connecting customer needs, market opportunities, and emerging AI techniques.

What You'll Do

  • Analyze customer data and feedback to identify high-impact problems and prioritize product improvements.

  • Conduct customer interviews to understand user needs and pain points.

  • Research market opportunities and competitors to inform product strategy.

  • Test and evaluate AI models, prompting techniques, and Voice AI approaches.

  • Triage product feedback and assess which issues warrant engineering effort.

  • Support the CTO with recruiting and technical evaluation of engineers.

What We're Looking For

  • A technical background and hands-on experience building or shipping products.

  • Experience working with AI or Voice AI systems, or evaluating AI models and prompting techniques.

  • Experience conducting customer interviews and using customer data and feedback to inform product decisions.

  • Experience with competitive research, product prioritization, and hiring or evaluating engineers.

  • Strong written and verbal communication, structured problem-solving, high ownership, and openness to direct feedback.

  • Product judgment, commercial instinct, and experience in a fast-moving, experimental environment, ideally with B2C products or platforms.

Compensation & Benefits

Visa sponsorship is not available.

Location

Full-time, on-site in Berlin, Germany.

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