About this role
Forward Deployment Engineer
Etched, Inc. seeks a Forward Deployment Engineer in San Jose, CA.
Duties
- Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance; diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure; perform root-cause analysis of field failures, reproduce issues in partnership with internal engineering teams, and drive corrective actions, patches, or design improvements; develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale; and coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime, while collaborating cross-functionally with hardware, software, deployment, RMA, and sustaining engineering teams. Position requires up to 30% domestic and international travel.
Qualifications
- A Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, Systems Engineering, Information Technology, Network Engineering, and other closely related degrees, and 3 years of experience in the job offered or related occupations. Must have 3 years of experience in the following skills: Proficiency in schematic review, PCB layout validation, and debugging of high-speed digital interfaces, including PCIe, SerDes, and memory subsystems; Working with Linux-based systems for bring-up, validation, and debugging, and documenting findings through validation reports and technical documentation; Programming experience in C/C++ and Python for hardware validation, and debugging workflows; and Strong knowledge of power architecture design and troubleshooting, and power distribution networks. Must have 1.25 years of experience with system bring-up, validation, and debug of datacenter-class and HPC server platforms (e.g, NVIDIA HGX / GB systems).