About this role
About the company
Our client is a cybersecurity company.
The role
Raydar is recruiting for this role on behalf of our client. Own technical delivery and communication for important customers, spending roughly 60% of your time coding and 40% in direct customer work.
What you'll do
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Triage customer questions, bug reports, and feature requests.
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Ship fixes and incremental improvements into production.
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Develop deep product and backend knowledge to guide customer decisions.
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Run discovery on customer needs and return improvements to the core product.
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Support technical demonstrations, customer engagements, and industry events.
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Requirements
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What we're looking for
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2 to 5 years of relevant full-stack engineering experience.
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Experience building a product from an early stage.
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Ability to write and ship production code and make improvements from customer feedback.
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A computer science or closely related technical degree.
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Proficiency with TypeScript, React, or Python.
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Strong customer communication and independent ownership of ambiguous work.
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Bonus points
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Previous forward deployed engineering experience.
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Demonstrable software delivery alongside a consulting background.
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Benefits
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Compensation and benefits
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Base salary: USD 170,000 to 250,000 per year.
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Equity: 0.08-0.2%.
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Health, dental, and vision coverage.
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401(k), commuting support, and office lunch and dinner.
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Relocation support.
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Location and work model
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Five days per week onsite in San Francisco, with up to 25% travel. The role expects fast customer responses from 7 AM to 7 PM Pacific time and prompt acknowledgment of urgent requests outside those hours.