Forklift Mechanic

Job title: Forklift Mechanic

About the Role Maintain, service and repair material handling equipment, on CFAO premises or at customer sites, to meet customer and company requirements. Ensure safe operations and accurate maintenance records, diagnosing issues and communicating repairs clearly. Promote service programs and provide professional customer service.

What You'll Do

• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
• Ensure OHSACT requirements are met on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.

What We're Looking For

• Matric, Grade 12 or equivalent qualification.
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.
• Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts.
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination).
• Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out.
• Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills.
• Excellent communication skills with people at all levels in an organisation; dedication to service excellence in every aspect; strong focus on attention to detail and accuracy.
• Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English.
• Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative.
• Ability to work under pressure.
• Ability to understand and follow safety measures and precautions.
• Ability to interpret and apply technical information.
• Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications.