About this role
Company Description
SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. The GBS team in the Philippines provides operational support to international affiliates.
Job Description
PRIMARY RESPONSIBILITIES
To provide support to the Global Food Assurance Compliance Manager, to ensure smooth running of the operation. The jobholder will act as a key liaison, managing and coordinating global tasks, meetings and initiatives. They will be instrumental in enhancing timely communication, creating, maintaining and analyzing different forms of data pertaining to global operations. The role requires attention to detail and the ability to liaise with multiple stakeholders.
SPECIFIC RESPONSIBILITIES
The role encompasses a wide range of responsibilities, including but not limited to the following:
- Monitor Key Performance Indicators and compile food scheme owner reports, ensuring submission within agreed deadlines
- Record, monitor, investigate and follow up internal and external food incidents, ensuring closure within defined KPI requirements
- Play an active role in remote internal audits of global managed food schemes and SGS affiliate offices delivering the scheme
- Provide administrative and technical support for Global Product Managers (GPM's) & schemes e.g. Min audit numbers, missing documents
- Provide ad hoc compliance support through the evaluation of information provided, coordination of required actions, and communication with internal stakeholders to demonstrate robust investigation and continual improvement To participate in training both mandatory and non-mandatory to support integrity and personal development
REPORTING LINE
Global Food Assurance Compliance Manager
PLACE OF WORK
GBS Manila
Qualifications
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PROFILE
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Digital mindset with experience of food safety, being pragmatic, with proven analytical and problem-solving skills
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Strong written and verbal communication and inter-personal skills with the ability to engage with stakeholders across multiple countries
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Strong proficiency in Microsoft Office Suite (Co-pilot, Excel, PowerPoint, Word, Power BI) and experience with data collation and interpretation
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Excellent organizational and time-management skills with the ability to manage multiple tasks simultaneously
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Strong attention to detail and accuracy
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Strong inter-personal skills with persistence and drive to get “the job done”
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Ability to work independently and proactively in a fast-paced environment.
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Flexibility and ability to cope with changing priorities
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Fluent in English
Additional Information
- Contract based (1 year)