About this role
Job title: Food Runner- Foundation Room
About the Role The Food Runner- Foundation Room supports House of Blues venues by assisting Concessions / Food Room and ensuring kitchen orders are delivered promptly and courteously. This role helps maintain the venue's service standards and guest experience.
What You'll Do
- Assist Concessions / Food Room to ensure that all kitchen orders are delivered in a prompt, courteous and efficient manner.
- Perform table maintenance duties according to HOB service standards.
- Perform Opening/Running/Closing duties according to HOB Service Standards.
- Respond to guest inquiries and requests in a courteous and polite manner.
- Maintain line of sight/atmosphere control by circulating through work area throughout shift.
- Keep floor neat, clean and free of food, trash and other obstacles throughout shift.
- Clean all spills immediately, use floor signs to caution guests and staff.
- Put all trash and recyclable products in proper receptacles.
- Clean and stock line to par throughout shift.
- Keep current on all standard operating procedures.
- Stay informed of current menu items and descriptions.
- Follow private party service guidelines to ensure event success.
- Assist Other Employees as needed.
- Follow all safety standards.
- Required to occasionally work Special Events that are scheduled throughout the venue.
What We're Looking For
- High volume kitchen operations experience.
- Food Service as an Expeditor or Server in a high volume environment.
- Exceptional communication skills.
- Sense of Urgency.
- Time Management.
- Kitchen sanitation standards; Food Safety.
- Critical thinking and decision making.
- High School diploma.
Nice to Have
- Point of Sales experience.
- Food Service as either an Expeditor or Server in a high volume environment.