About this role
Food & Beverage Team Member
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit.
What you will be doing:
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
Your experience and skills include:
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Ability to focus attention on guest needs, remaining calm and courteous at all times
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Strong interpersonal and problem solving abilities
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Ability to work well under pressure in a fast paced environment
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Ability to work cohesively and collaboratively as part of a team
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Additional Information
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General Duties
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Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
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Suggest any improvements that could be made to existing services or procedures.
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Attend training programmes and meetings as directed to constantly improve skills and knowledge.
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Follow the expectations and guidelines in the Accor Employee Handbook.
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Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.