About this role
Food & Beverage Supervisor
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.
SALARIES AND BENEFITS
- Competitive Salary
- Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
- Vacation tickets /benefits provided by the hotel
- Medical Insurance Provided
Job Description
- Supervise the daily restaurant operations and ensure smooth, efficient service.
- Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality.
- Lead, guide, and monitor waiters/waitresses, including side duties and daily performance.
- Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
- Drive sales through upselling and identifying guests' additional needs.
- Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
- Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams.
- Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
- Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
- Conduct employee training, performance appraisals, coaching, and talent development.
- Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication.
- Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
- Perform inventory management and any other duties assigned by the Food & Beverage management team.