Food & Beverage Duty Manager (Outlets)

Food & Beverage Duty Manager (Outlets)

Location: Pullman Melbourne Albert Park, Melbourne, Australia

Food & Beverage Duty Manager (Outlets)

Region: MEA SPAC

We are seeking a highly motivated and dedicated Food & Beverage expert, to join our team as Food & Beverage Duty Manager for Outlets. Reporting to the Food & Beverage Outlets Manager, you will be responsible for the efficient and smooth shift operation of the Restaurant, Cafe, Bar and Room Service, while ensuring a high level of guest and team satisfaction.

• You will form part of the Food & Beverage leadership team providing ongoing support, training and development to team members.
• This is a dynamic role working in the outlet's operations.
• Work closely with the Food & Beverage Outlets Manager, Director of Food & Beverage and Hotel Manager to support revenue initiatives and maintain cost controls
• Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
• Meet and greet all VIP clients to ensure expectations are met.
• Prepare, manage and assist in facilitating major events operational requirements.
• Prepare and manage team members for a smooth operation, including conducting briefings and ensuring grooming standards.
• Ensure rosters have adequate number of team members for future events.
• Effectively handle client feedback and provide a prompt positive outcome.
• Regular interactions with Sales & Marketing team, promoting current F&B promotions

Qualifications

• 2+ years’ experience within a fast paced Food & Beverage operations.

• Sound understanding of emerging trends in the industry, with an innovative mindset.

• Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.

• Ability to excel within a busy operation and be able to multitask with a warm friendly approach

• Ability to work a rotating roster, including mornings, evenings, weekends and public holidays.

• Possession of impeccable attention to detail and time management skills.

• Ability to work independently and lead a team to deliver successful operations.

• Flexible and able to embrace and respond effectively to change.

• Ability to facilitate corporate and social events.

• Must hold a valid RSA

• Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including accommodation and food & beverage discounts for you, your family and friends.

• Access to Accor Partner Benefits such as Europcar.

• Discounted onsite car park available.

• Access to confidential Employee Assistance Program.

• Inclusive and diverse environment.

• A friendly and supportive work environment.

• Excellent opportunity to further grow and develop your career with an industry leader

• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition

• Mentoring and career development alongside experienced and dedicated professionals.

• We are unable to provide sponsorship for this role, so Australian working rights are required.