Food and Beverage Team Member

Food and Beverage Team Member

• Welcoming the guests to our F&B outlets & providing efficient, friendly, and professional service
• Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
• Communicating proficiently in English (spoken and written) with guests
• Good knowledge of our products
• Take responsibility for your designated section and station
• Ensuring that the F&B area remains well stocked at all times
• Receiving and processing customers’ payments
• Making sure ingredient labels are visible in all stations
• Maintaining hygienic food service techniques during service
• Cleaning and sanitizing tables
• Taking a positive problem-solving approach to guest problems and concerns
• Actively selling and promoting hotel facilities and services

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Strong communication skills (verbal and written)
• Customer service mindset with a commitment to guest satisfaction
• Ability to work in a fast-paced, team-oriented environment
• Basic mathematical skills for handling payments and transactions
• Knowledge of food safety and hygiene standards

Preferred Qualifications:

• Relevant food and beverage service experience or training

• Certification in food safety or hospitality service

• Proficiency in point-of-sale (POS) systems

• Multilingual abilities

• Experience in an upscale or hotel dining environment

• Strong attention to detail and organizational skills

• Demonstrated ability to upsell and promote services

• WHAT IS IN FOR YOU

• Employee benefit card offering discounted rates in Accor Hotels

• Develop your talent through learning programs

• Friends & Family Rates

• Employee benefit card offering discounted rates at Accor worldwide

• Free and delicious meal breaks on duty

• Complimentary stays in the UK and North Ireland

• 30% food discounts in our restaurants

• Pension Scheme

• Health Insurance

• Cycle-to-work scheme

• Staff Uniforms Provided

• Learning programs through our Academies

• Opportunity to grow within your property and across the world

• Friendly working Environment

• Candidates must have the right to work in the UK