Food and Beverage Attendant - Conference and Events Operations

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Casual

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Permanent

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SOFITEL

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Food & Beverage

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Sofitel Brisbane Central, Brisbane City, Australia

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REF122579O

Food and Beverage Attendant - Conference and Events Operations

Region

Luxury & Lifestyle

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Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

Bring your passion for food and beverage service to Brisbane's most prestigious and largest conferencing and events operations. We are seeking motivated and energetic individuals who are committed to delivering exceptional service at a range of high-end conferences and exclusive events hosted at our world-class venue.

• Deliver outstanding customer service to guests during conferences and events
• Work with your team to set conference rooms promptly and accurately to the specifications described on the function sheets
• Ensure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standards
• Take responsibility for your designated rooms or sections during service
• Ensure all food and beverages requirements are delivered on time and as specified
• Serve food and beverages in a professional and timely manner
• Maintain cleanliness and hygiene standards in all service areas
• Collaborate with kitchen staff and event coordinators to ensure smooth event execution
• Address guest inquiries and resolve any issues promptly and courteously
• Adhere to all food safety and responsible alcohol service guidelines
• Participate in pre-event briefings and post-event debriefings.

Qualifications

• High school diploma or equivalent

• Proven experience in food and beverage service, preferably in a conference or events setting

• Excellent customer service skills with a friendly and professional demeanor

• Strong communication and interpersonal skills

• Ability to work efficiently in a fast-paced environment

• Teamwork-oriented with a positive attitude

• Flexibility to work varying shifts, including evenings, weekends, and holidays

• Physical stamina to stand for extended periods and lift up to 25 pounds

• Responsible Service of Alcohol (RSA) certification (required)

• Food Safety Certification (preferred)

• Problem-solving skills and ability to think on your feet

• Knowledge of hospitality industry practices is a plus.

• Additional Information

• Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, families and friends at Accor Hotels worldwide

• Complimentary hotel stay package to celebrate your work anniversary

• Secure parking in the centre of Brisbane for only $10 per day

• Direct access to Central train station

• Complimentary food in the ambassador dining room

• Laundered uniforms.

• Let your passion shine, visit careers.accor.com

• Apply

• Share

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• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LET

• YOUR PASSION SHINE

• We foster

• our creativity, our excellence and progressiveness. We interconnect with

• each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

• being part of a wider global team leading the way in local sustainability

• initiatives. Working together with our communities, we will empower you to

• make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride

• in promoting heartfelt hospitality with

• a French Zest, valuing passion, excellence

• and emotional intelligence. We pioneer

• a committed and sustainable approach

• to luxury, encouraging

• openness and inclusivity. We value

• new encounters with colleagues and

• guests from all horizons with a goal

• of creating a distinctive culture together.

• JOIN US