Food & Beverage Duty Manager for Outlets

Job Description

We are seeking a highly motivated and dedicated Food & Beverage expert, to join our team as Food & Beverage Duty Manager for Outlets. Reporting to the Food & Beverage Outlets Manager, you will be responsible for the efficient and smooth shift operation of the Restaurant, Cafe, Bar and Room Service, while ensuring a high level of guest and team satisfaction.

• You will form part of the Food & Beverage leadership team providing ongoing support, training and development to team members.
• This is a dynamic role working in the outlet's operations.
• Work closely with the Food & Beverage Outlets Manager, Director of Food & Beverage and Hotel Manager to support revenue initiatives and maintain cost controls
• Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
• Meet and greet all VIP clients to ensure expectations are met.
• Prepare, manage and assist in facilitating major events operational requirements.
• Prepare and manage team members for a smooth operation, including conducting briefings and ensuring grooming standards.
• Ensure rosters have adequate number of team members for future events.
• Effectively handle client feedback and provide a prompt positive outcome.
• Regular interactions with Sales & Marketing team, promoting current F&B promotions

Qualifications

• 2+ years’ experience within a fast paced Food & Beverage operations.
• Sound understanding of emerging trends in the industry, with an innovative mindset.
• Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
• Ability to excel within a busy oper