About this role
Floor Sales Executive
The ideal candidate must be responsible for delivering a transformational retail customer experience, building our brand one customer at a time, and ultimately driving our business through sales.
Key Responsibilities
- Deliver exceptional in-store customer experiences that reflect the brand’s values and drive sales growth.
- Professionally manage and resolve concerns from irate or dissatisfied customers.
- Engage showroom visitors, provide product information, and convert walk-ins to sales.
- Address post-purchase issues and ensure swift resolution of customer complaints.
- Consistently meet or exceed assigned sales targets and performance metrics.
- Ensure strict compliance with established standard operating procedures in all activities.
Requirements
- Minimum of a 2nd class B.Sc / BA Degree /HND in any discipline.
- Minimum of 2 years' work experience (Previous Retail Sales experience will be an advantage).
- A good Team player.
- Must demonstrate exceptional selling skills.
- Excellent communication & interpersonal skills.
- Must demonstrate a strong commitment to service and genuine curiosity and interest in people.
- A female candidate is preferred (for gender balance).