About this role
Floor Manager
What you’ll do…
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Ensure the restaurant/bar area are H&S compliant for each shift.
- Run the daily briefing for the restaurant & bar team.
- Coordinate and run the reservations system.
- Draft floor plan based on covers.
- Support with F&B stock; ordering and stock counts.
- Support with training for the F&B team.
- Labour scheduling.
- Cash handling and daily reporting of revenues as per hotel SOPs.
- Responsible for the service on the floor and bar.
- Responsible for the safe opening and closing of the restaurant.
- Work with the culinary team on menus, service and product availability.
Qualifications
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What we’re looking for…
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Individuals. You’re looking for a place where you can be you; no clones in suits here.
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Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
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You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
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You’re not precious. We leave our egos at the door and help get things done.
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You’re up for doing things differently and trying (almost) everything once.
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If we got stuck in a lift together, we’d have a good time and share a few laughs.
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You want to be part of a team that works hard, supports each other, and has fun along the way.
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Previous work experience as floor manager or supervisor in a busy and high-volume restaurant.
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A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
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Nothing is an issue for you - you know what our guests want even before they do.
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You pay attention to the details!
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Additional Information
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What’s in it for you...
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Become part of a team that’s very passionate about creating great hospitality experiences.
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Competitive salary.
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30 days holiday (including bank holidays)
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Food on us during your shift.
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Enjoy a free night at The Hoxton and a meal for two when you first start with us.
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Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
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Time off to volunteer with one of our partner charities.
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Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
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An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
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The chance to challenge the norm and work in an environment that is both creative and rewarding.
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Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
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Excellent discounts across The Hoxton and the global Ennismore family.