About this role
Job title: Floor Manager (Key Holder) - Shanghai
About the Role As a Full-Time Key Holder, you’ll lead store operations and champion a differentiated customer experience. You’ll guide a team to execute daily tasks, manage opening and closing routines, and keep customers at the center of everything we do. This role blends leadership of a multi-million dollar business with hands-on store management in a fast-paced retail environment.
What You'll Do
- Training and Development
- Customer Experience
- Communication
- Store Presentation and Sales Floor Supervision
- Asset Protection Policies and Procedures Adherence
What We're Looking For
- At least One Year of Customer Service Experience
- Strong Work Ethic
- Assertiveness
- Applied Learning
- Attention to Detail
- Analytical Skills
- Adaptability / Flexibility
- Multi-Tasking
- Stress Tolerance
Compensation & Benefits
- 13th month bonus
- Monthly Sale Incentive Bonus Program
- Six social insurance and one housing fund
- Generous paid time off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount for all brands
- Leadership Training and Development Opportunities for Career Advancement, promoting from within