About this role
Stanbic IBTC Bank Job Posting
Fleet Management Team Lead
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Group Functions
Job Description
- To coordinate and manage the bank’s fleet better within the company overall operating policies in line with the budget, marketing and personnel policies.
- To analyze the bank’s fleet operating system against international standard.
- Monitor the quality and efficiency of service provided by the fleet service providers.
- Deployment of dedicated pool vehicles to business unit as required.
- Monitoring of vehicle request from expatriate and staff members.
- Ensure high standard fleet service that project positively the bank’s corporate image through qualitative service from the fleet service provider and drivers.
- Develop and implements short and long term policy designed to ensure compliance to global best practice in fleet management and adhered to national transport policy.
- Monitors changes in the operating environment and act quickly on potential opportunity.
- Ensure efficient and prompt services are delivered to both external and internal customers.
- Analyze data to monitor performance and plan improvements and demand.
- Ensure health and safety regulations are adhered to in areas of supervision and recommend improvements.
- Ensures the effective roll-out of change initiatives through tracking and reporting on projects as well as conducting readiness assessments.
Requirements
Qualifications
- BSc Management Sciences or related field.
- Relevant professional certification can be an added advantage.
Experience
- At least 3-4 years of experience in managing fleet unit in any industry.
Behavioural Competencies:
- Checking Things
- Convincing People
- Directing People
- Documenting Facts
- Embracing Change
- Examining Information
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Making Decisions
- Meeting Timescales
- Team Working.
Technical Competencies:
- Call Reporting
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Electronic Communications & Devices
- Query Resolution
- Risk Identification
- Telephone Caller Handling
- Verbal Communication.
Application Closing Date
Not Specified.