FirstJob Learnership

FNB FirstJob Learnerships 2026/2027

The FNB FirstJob Learnership is inviting eligible young people to apply for its FirstJob Learnerships for the 2026/2027 period. The opportunity is aimed at unemployed South African youth who have completed Grade 12 and want to gain workplace experience while working towards a formal qualification.

The learnership provides participants with an opportunity to develop professional skills, understand business operations and gain exposure to a structured working environment. Applicants do not need previous work experience, making the programme particularly relevant to young people who are beginning their careers.

The opportunity is based in Johannesburg, South Africa, and falls under youth opportunities and learnerships. Interested candidates should ensure that they meet the eligibility requirements and submit their applications before the closing date of 19 November 2026.

About the FNB FirstJob Learnership Programme

The FNB FirstJob Learnership is a development opportunity that combines formal learning with practical workplace experience. Successful candidates, referred to as learners, are expected to complete a registered qualification while gaining experience in a business environment.

During the programme, learners will undertake assigned tasks involving research, analysis, administration, processes and project-related activities. These responsibilities are intended to help them understand workplace expectations and contribute to the objectives of their assigned business areas.

In addition to completing the requirements of their qualification, participants will receive further work-related training. This approach is designed to support their professional development while helping them build practical knowledge that can be applied in future employment.

For unemployed young people who have completed Matric but lack formal work experience, the programme offers a potential route into the professional workplace.

Duties and Responsibilities

FNB learners are expected to contribute to business operations while developing their understanding of customer service, financial processes, teamwork and operational efficiency.

Customer Service and Customer Satisfaction

• Learners are expected to uphold the organisation’s service standards and support positive customer experiences. This includes handling customer dissatisfaction or complaints responsibly, communicating according to agreed standards and taking ownership of problems that arise.

• They may also collect customer feedback to help identify areas where service delivery can be improved. Accurate product knowledge and appropriate customer advice are important aspects of meeting the bank’s service expectations.

Financial Awareness and Risk Management

• Participants will be expected to develop an understanding of financial processes and follow the relevant operating standards. They must demonstrate cost awareness, recognise how their actions may affect business expenses and identify potential risks that could lead to increased costs.

• These responsibilities are intended to encourage learners to understand the importance of financial discipline and responsible business practices.

Administration and Operational Efficiency

• The programme includes tasks related to administration, process improvement and maintaining operational standards. Learners must follow company policies and procedures, maintain accurate activity reports and ensure that their work meets the required quality standards.

• They are also encouraged to identify innovative ways to improve processes, contribute to operational efficiency and advise line management about potential improvements to systems and procedures.

Teamwork and Collaboration

• FNB places importance on teamwork, respect and sharing knowledge. Learners are expected to collaborate with colleagues, contribute to team objectives and recognise the value of individual contributions.

• The organisation also emphasises diversity and inclusivity, encouraging employees to respect others and work effectively with people from different backgrounds.

Personal Development

• Participants are expected to take responsibility for their own learning and professional growth. This includes identifying development gaps, creating a personal development plan and reviewing progress with a team leader.

• Learners should understand the competencies and skills they need to develop to improve their performance. Continuous improvement is an important part of the programme, with participants encouraged to seek opportunities to learn and become more effective in their roles.

Minimum Requirements for the FNB FirstJob Learnerships

Applicants must meet the following requirements to be considered for the programme:

• Education: A Grade 12 or Matric certificate.
• Computer literacy: Basic computer skills, including familiarity with Microsoft Office.
• Work experience: No previous work experience is required.
• Citizenship: Applicants must be South African citizens.
• Age: Candidates must be between 18 and 35 years old.
• Employment status: Applicants must currently be unemployed.

The programme is intended for young people who meet these criteria and are ready to begin developing their workplace skills.

Candidates should check their eligibility carefully before applying. Meeting the minimum requirements does not necessarily guarantee selection, as final recruitment decisions remain with FNB.

Who Should Apply?

The FNB FirstJob Learnerships may suit unemployed young people who have completed Matric and are looking for an opportunity to gain practical experience and pursue a formal qualification.

The absence of a previous work experience requirement makes the programme accessible to eligible candidates who have not yet secured their first job. Applicants should, however, be prepared to learn, follow workplace procedures, work with colleagues and take responsibility for assigned tasks.

Candidates who are interested in customer service, administration, business processes and professional development may find the opportunity particularly relevant.

Closing date: 19 November 2026

The FNB FirstJob Learnerships provide eligible unemployed young people with an opportunity to combine formal learning with workplace exposure. Candidates who meet the stated requirements can use the programme as a starting point for developing professional skills, understanding business operations and preparing for future career opportunities.