First Nations/Metis/Inuit, Trust Associate, Indigenous Wealth Solutions

First Nations/Metis/Inuit, Trust Associate, Indigenous Wealth Solutions

Purpose of the role:

Scotiatrust’s Indigenous Wealth Solutions team and Centre of Excellence provide a variety of customized fiduciary, agency and custody solutions tailored to the unique needs of Indigenous Nations and organizations from coast to coast to coast.

The Trust Associate plays a vital role in supporting a Trust Officer, Indigenous Wealth Solutions, by providing proactive administrative and client service support across a portfolio of accounts with varying levels of size and complexity. This position is instrumental in the day-to-day management, oversight and administration of accounts, delivering memorable and positive experiences to Indigenous Trusts clients that consider and respect their unique needs and the cultural nuances that exist within each Indigenous community we serve.

As a member of the Indigenous Trusts National Centre of Excellence, you would gain invaluable technical knowledge about Indigenous Trusts which you would convey and share with our teams and partners in support of Scotiabank’s Truth and Reconciliation Action Plan.

Is this role right for you? In this role, you will:

• Assist the Trust Officer with providing a best in class, proactive and personalized client experience to clients, members and beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns.
• Provide effective back-up in the absence of the Trust Officer by demonstrating a detailed knowledge of the accounts and responding to the client and beneficiary needs in a timely manner, referring matters to other resources where appropriate.
• Maintain daily surveillance over cash positions and provide reports for any cash positions that require remedial attention. Create/input accurate and timely accounting entries for payments to third parties realization of assets, fee collection, referring all unusual items for further action as required. Prepare detailed fee calculations in Estate and Trust accounts in accordance with fee agreements or local judicial/industry practice
• Assemble information regarding assets in new accounts (including research into the tax costs) and ensure the preparation of the opening inventory/Record of Trust. Set up client and asset information on the Trust including the creation and maintenance of diaries to provide for such matters as fixed remittances fee processing, investment reviews and statement production.
• Prepare routine correspondence and documentation, including draft documentation in respect of matters that policy requires be submitted to the appropriate internal oversight groups concerning beneficiary/court approval of fees and statements;
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Ensure thorough knowledge of, and strict adherence to, the Bank’s Global Sales Practices.
• Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including bu