First Line Sales Manager

Job title: First Line Sales Manager

About the Role As a First Line Sales Manager at Copeland, you will be responsible for front-line commercial performance across assigned segments, translating strategy into results and developing sales leaders within the organization. This senior leadership role drives forecast integrity, sales capability, and disciplined execution within Copeland’s Commercial Excellence framework.

What You'll Do

• Own revenue performance, pipeline health, and forecast accuracy across assigned sales teams or segments.
• Set clear performance expectations and hold sales leaders and sellers accountable to outcomes.
• Develop sales leadership capability through coaching, talent assessment, and succession planning.
• Enforce disciplined application of sales process, pricing governance, and Commercial Excellence standards.
• Review and guide deal strategy and opportunity progression to improve win rates and deal quality.
• Synthesize customer, market, and competitive insights to inform senior commercial decision-making.
• Schedule & Travel: Travel up to approximately 30–40% is expected.

What We're Looking For

• Demonstrated ability to lead sales organizations with full accountability for revenue, pipeline, and forecast performance.
• Advanced capability in opportunity management, deal governance, and revenue forecasting.
• Proven experience developing and coaching sales leaders and senior sellers.
• Ability to apply commercial judgment to pricing, portfolio prioritization, and resource allocation decisions.
• Skill in influencing senior stakeholders and leading through complexity and change.
• Legal authorization to work in the country of employment – sponsorship will not be provided.

Nice to Have

• Seven (7) to ten (10) years of experience in HVACR, heating, refrigeration, or related technical sales environments.
• Formal sales leadership or executive development programs relevant to technical or industrial sales environments.
• Advanced training in commercial strategy, enterprise selling, or portfolio management within HVACR or adjacent industries.
• Industry-recognized certifications or advanced coursework related to HVACR systems, refrigeration, controls, or energy technologies.
• CRM, forecasting, or revenue analytics certification or advanced training.

Compensation & Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs, including paid parental leave (maternal and paternal), vacation and holiday leave.
• Our commitment to inclusion and belonging and opportunities to grow within a global team.