About this role
Job title: First Line Manager, Service Operations & Technology
About the Role Als First Line Manager bij Service Operations & Technology kom je terecht in het grootste Volvo Group distributiecentrum wereldwijd. Je bent verantwoordelijk voor de dagelijkse operationele leiding van jouw team en werkt samen met hen aan KPI’s: safety, quality, cost, delivery, environment en people. Je brengt lean en continue verbetering in de processen en fungeert wanneer nodig als back-up First Line Manager.
What You'll Do
- Manage the daily operational leadership of your team and collaborate with them to achieve key KPIs: safety, quality, cost, delivery, environment and people
- Coordinate activities and organize operations efficiently under varying conditions
- Drive continuous improvement of processes and results; back up other First Line Managers when needed
- Coach and develop team members, providing training, guidance and motivation
- Collaborate with other teams and learn different processes to build versatile expertise
What We're Looking For
- Bachelor or Master degree
- Proven experience in coaching teams and guiding through change; strong people-mindset and results-oriented
- Organizational talent; able to balance multiple priorities
- Fluent in Dutch and English
- Proficient with MS Office
Nice to Have
- Experience in logistics/warehouse operations is a plus; familiarity with lean and agile working culture is a bonus
Compensation & Benefits
- Attractive salary with MyPay plan allowing you to shape your pay package, including options such as a lease car or bike
- Opportunities for personal and professional development
- A genuine family-like culture in an international environment
- Daily meals in our company restaurant