About this role
Job title: First Line Maintenance (FLM) Technician
About the Role A Field Operations role based in Medan responsible for first line maintenance of equipment and devices. You will perform preventive and corrective maintenance per SOP, troubleshoot basic issues, document work and incidents, and coordinate with operations teams and vendors. You will also support installation, relocation, or removal of devices while upholding safety and data confidentiality.
What You'll Do
- Melaksanakan preventive maintenance dan corrective maintenance tingkat pertama sesuai SOP.
- Menangani gangguan awal (troubleshooting dasar) pada mesin/perangkat operasional.
- Melakukan reset, cleaning, penggantian part ringan, dan pengujian fungsi.
- Mencatat dan melaporkan hasil pekerjaan, insiden, dan penggunaan spare part melalui sistem/laporan kerja.
- Melakukan eskalasi ke Second Level Maintenance (SLM) bila diperlukan.
- Menjaga kepatuhan keamanan, keselamatan kerja (K3), dan kerahasiaan aset/data.
- Berkoordinasi dengan tim operasional, monitoring, dan vendor terkait.
- Mendukung kegiatan instalasi, relokasi, atau penarikan perangkat sesuai penugasan.
What We're Looking For
- Pendidikan minimal SMK/D3 Teknik (Elektro/Mekatronika/IT atau setara)
- Pengalaman 0-2 tahun di bidang maintenance/teknisi (fresh graduate dipertimbangkan)
- Memahami dasar mekanikal, elektrikal, dan troubleshooting
- Bersedia bekerja shift, on-call, dan mobile
Nice to Have
- SIM C/A (nilai tambah)