Fire Alarm & Security Systems Technician

Job title: Fire Alarm & Security Systems Technician

About the Role Johnson Controls is hiring a Fire Alarm & Security Systems Technician to install, program, troubleshoot, configure, commission, and service Fire Alarm, Access Control and CCTV systems at customer sites. The role primarily focuses on networked fire alarm systems and requires in-field service, panel repair, device replacement, and low-voltage troubleshooting.

What You'll Do

• Install, program, troubleshoot, configure, commission, and service Fire Alarm Systems, Access Control and CCTV Systems at customer sites, including panel repair/reprogramming, device replacement/repair, resolving low-voltage circuit issues, and system testing.
• Organize and effectively utilize technical resources, information, materials, and support to assure efficient execution of all assigned tasks.
• Program fire alarm, security, and access control system panels; primary focus on networked fire alarm systems.
• Perform installation/programming on integrated security and fire alarm systems.
• Respond to customer service calls in a timely and efficient manner; troubleshoot and repair as needed.
• Participate in after-hours service program.
• Communicate with central dispatch on current work order status and receive updates on outstanding customer issues.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
• Supervise and inspect the installation of equipment to meet customer and contract specifications.
• Complete necessary certification courses on internal and external products used.
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.

What We're Looking For

• At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems.
• High School Diploma or equivalent required.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.