About this role
Position Overview
We are seeking a motivated and customer-focused Fire Alarm / Low Voltage Technician to join our growing team. This role is ideal for technicians with experience in low-voltage systems, burglar alarms, and structured cabling who are looking for an opportunity to demonstrate their technical abilities and potentially transition into a permanent position. The successful candidate will be responsible for installing, servicing, troubleshooting, and maintaining security and alarm systems while delivering an exceptional customer experience.
Key Responsibilities
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Install, service, troubleshoot, and maintain fire alarm, burglar alarm, CCTV, and low-voltage systems.
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Perform structured cabling installations including CAT5 and CAT6 cabling.
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Test and verify proper system functionality and compliance.
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Educate customers on system operation and features.
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Maintain accurate inventory records and manage equipment effectively.
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Identify and recommend additional products or services that enhance customer security and satisfaction.
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Complete service documentation and reports accurately and on time.
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Provide professional, high-quality customer service during all customer interactions.
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Adhere to all company safety policies and installation standards.
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Required Qualifications
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Experience with Burglar Alarm (BA) systems.
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Experience with low-voltage installations and service.
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Experience installing or servicing CAT5 and CAT6 cabling.
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Must possess reliable transportation with ability to hold a 6ft ladder.
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Must own basic hand tools, including:
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Screwdrivers
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Pliers
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Wire cutters
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Drill
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Multimeter
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Other standard technician tools
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Must have access to a 6-foot ladder (collapsible ladder acceptable).
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Ability to lift equipment and work in various installation environments
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Preferred Qualifications
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Strong technical aptitude and troubleshooting skills.
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Experience managing inventory and maintaining organized work processes.
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Excellent customer service and communication skills.
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Smart home installation and integration experience.
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Ability to work independently with minimal supervision.
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Excellent organizational and time-management skills.
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Customer-first mindset.
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Ability to identify opportunities for additional services and solutions.
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Comfortable using mobile technology and field service applications.
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Added Perks
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Opportunity for contract-to-hire conversion based on performance, productivity metrics, inventory management, and upselling success.
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Mileage reimbursement of $0.26 per mile for up to 600 miles per week.
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Hands-on work with cutting-edge security, alarm, and smart home technologies.
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Opportunity to expand technical expertise across multiple low-voltage platforms.
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Daily customer interaction with opportunities to grow both technical and sales skills.
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Physical Requirements
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Ability to climb ladders and work in elevated environments.
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Ability to lift, carry, and move equipment and tools as required.
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Ability to work in residential and commercial environments.
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About Everforth Apex
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Benefits Overview
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Everforth Apex
Benefits
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Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
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Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, or disability. We provide reasonable accommodations for qualified individuals with disabilities in the hiring process and throughout employment. If you require accommodation during the application process, please contact us.