Financial Crime Manager

About the Role Reporting to the Deputy Head of Financial Crime Operations, the EDD Senior Team Lead oversees the Enhanced Due Diligence (EDD) function within the Global Financial Crime Operations team, ensuring effective execution of EDD activities and providing subject matter expertise on complex financial crime matters. This role leads a global team and partners with Compliance and Commercial teams to manage high-risk counterparty reviews. What You'll Do

• Support the Deputy Head of Financial Crime Operations in the effective management and performance of the EDD function, driving productivity, quality, and service standards, and handling high-priority escalations.
• Manage and resolve complex or urgent escalations arising from EDD review processes.
• Act as a subject matter expert on financial crime compliance, enhanced due diligence, and risk assessment requirements.
• Ensure EDD reviews are completed in accordance with the T&S Financial Crime Policy, standards, and regulatory expectations.
• Provide guidance and advisory support to EDD Specialists and other first-line business stakeholders.
• Review risk assessments to reflect the risk profile of counterparties and prepare them for approval by HRCC/HRAF as needed.
• Advise on exceptions to financial crime policies, procedures, and control requirements.
• Partner with the T&S Compliance Training team to design and deliver financial crime training across the global T&S Compliance function and wider business.
• Contribute to the development, coaching, and capability building of the global EDD team to support a high-performing function. What We're Looking For
• Bachelor's degree or equivalent; AML or Financial Crime certification/diploma is highly desirable.
• Strong understanding of global financial crime regulations, compliance frameworks, and legal requirements.
• Proven ability to apply a risk-based approach to financial crime investigations and decision-making, particularly within Enhanced Due Diligence (EDD), including exposure to high-risk Politically Exposed Persons (PEPs), high-risk jurisdictions, and sanctions-related risk.
• Leadership & Communication: demonstrated success in leading, motivating, and developing high-performing teams; excellent written and verbal communication skills; ability to influence stakeholders at all levels; strong analytical and problem-solving capabilities. Nice to Have
• Experience with HRCC/HRAF submissions and approvals.
• Additional experience in a global financial crime environment, with exposure to cross-functional collaboration across Compliance, Operations, and Commercial teams. Compensation & Benefits
• Flexible working hours and the possibility of remote/mobile working where applicable.
• Competitive starting salary with annual performance-related salary increases.
• Paid parental leave, including for non-birthing parents.
• Strong emphasis on diversity and inclusion; Shell encourages applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences.
• Access to a wide range of training and development programs; diverse career opportunities in national and international teams.
• Opportunity to work at the forefront of technology, trends, and practices; collaborate with experienced colleagues with unique expertise.
• A values-led culture focused on honesty, integrity, and respect, with a focus on work-life balance and personal growth.