About this role
Job title: Financial Aid Services Coordinator
About the Role Wabash College is seeking a Financial Aid Services Coordinator to join our Enrollment team. You’ll be the first point of contact for many students and families, guiding them through the financial aid process while helping administer more than $50 million in financial aid annually.
What You'll Do
- Guide students and families through the financial aid application process
- Process financial aid applications and supporting documentation
- Manage communications by phone, in person
- Conduct financial aid appointments
- Coordinate scholarships, grants, and student loan processes
- Maintain accurate records and ensure compliance with federal and state regulations, as well as institutional policies
- Support daily office operations and Enrollment Division initiatives
- Help train and supervise student employees
What We're Looking For
- Friendly, professional, and committed to outstanding customer service
- Highly organized and detail-oriented
- Comfortable juggling multiple priorities in a fast-paced environment
- Skilled with Microsoft Office and database systems
- An excellent communicator, both written and verbal
- Able to maintain strict confidentiality
- Self-motivated and collaborative
Qualifications
- High school diploma or equivalent required
- Administrative, banking, or customer service experience preferred
- Experience in higher education or financial aid is a plus, but not required
Compensation & Benefits
- Medical Plan Options – PPO with in-network/out-of-network flexibility
- High Deductible Health Plan (HDHP) with up to $1,400 in annual employer contributions to HSA
- Voluntary Dental and Vision Coverage
- Primary Care & Walk-In Clinic access through Franciscan Health
- Flexible Spending Accounts (FSA) – Health Care, Limited Purpose, and Dependent Care
- Employer-Paid Basic Life and AD&D Insurance
- Voluntary Life and AD&D Insurance options
- Employer-Paid Short-Term and Long-Term Disability Coverage
- Generous Parental Leave
- 403(b) Retirement Plan – 7% employer contribution plus up to 3% employer match
- Tuition Remission and Tuition Exchange Programs
- Local and Community Discounts