About this role
Financial Aid Director
The mission of the Financial Aid Office at Hostos Community College is to provide professional services to students that will remove financial barriers and empower them to meet their educational goals. Through the strict adherence of federal, state, city and University requirements, the Office of Financial Aid incorporates best practices pursuant to national, regional and state association guidelines to ensure timely and professional delivery of student aid funds.
The Office of Financial Aid staff is committed to help students understand the various financial aid programs that are available, and to work with those who face significant financial difficulties while enrolled at Hostos. In addition to the responsibilities described in the CUNY Title Overview section below, duties include, but are not limited to the following:
- Oversees and manages all Financial Aid Office staff and operations.
- Develops and leverages data-informed financial aid strategies by analyzing aid utilization, student need, and award outcomes to enhance student access, affordability, and overall success.
- Leads cross-functional strategic planning initiatives with Admissions, Bursar, Registrar, Academic Affairs, and Student Affairs to align enrollment, retention, and completion efforts with institutional priorities and student success goals.
- Establishes department goals and assesses outcomes; implements continuous improvement initiatives.
- Oversees the effective use of financial aid management systems and technology platforms.
- Prepares and presents reports on financial aid trends, performance metrics, compliance, and student outcomes
- Performs complex data analyses on financial aid processes using CUNYfirst to make projections and create improvement plans.
- Oversees internal reconciliation efforts and reports to auditors, program reviewers and accreditation teams.
- Develops training for staff to maximize operational efforts. Training areas include, but are not limited to; effective navigation of the student information system, new developments in Title IV program eligibility system, etc.
- Effectively communicates and collaborates with Colleg