Financial Advisor Assistant

Job title: Financial Advisor Assistant

About the Role This in-office role provides administrative, operational and client servicing support to Truist Financial Advisors to ensure responsive service when Advisors are unavailable.

What You'll Do

• Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research, and completing client trades and transactions.
• Receive and place orders as directed, respond to queries regarding market information, quotes, and trading features such as GTC expiration dates and settlement.
• Process corporate actions requiring a license (tender offers, optional dividends, exercise of warrants/rights).
• Schedule and confirm client appointments; enter data in Salesforce; create meeting agendas and summaries; coordinate marketing events; perform administrative tasks (answer/return calls, expense reports, routine client correspondence, and maintenance of client records).
• Manage the Financial Advisor's calendar to maximize productivity by minimizing travel time and preparing for presentations and questions.
• Maximize sales opportunities by contacting potential investment clients using internal and bank leads; apply product and industry knowledge to identify sales potential.
• Provide operational guidance to Financial Advisors (systems navigation, document fulfillment).
• Ensure new business paperwork is accurately submitted, including preparing forms, obtaining signatures, submission and follow-up of new accounts.
• Mitigate risk through authentication standards, including authentication callbacks for high-risk transactions (third-party distributions, profile changes, wires).
• Maintain a professional environment and create a positive impression.
• Submit and process operational requests as instructed by the Advisor and/or client (funds distributions, check deposits, journals, client/account updates, ACAT initiation).
• Work with Advisors to review reports (e.g., insufficient funds for distributions, unmet RMDs).
• May assist with physical branch needs (opening/closing, maintenance requests).

What We're Looking For

• Bachelor’s degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses.
• Exceptional telephone skills and ability to interact professionally with clients regarding securities transactions.
• Effective time management and ability to work in a self-directed fashion.
• Strong communication skills with clients, managers, and teammates.
• Ability to assimilate detailed and complex information.
• Proficiency in basic computer applications (e.g., Microsoft Office).

Nice to Have

• Three years of experience in the securities industry.
• Previous sales and/or banking experience.
• Bachelor’s degree in business, accounting, finance, banking, or related field.
• Experience in a call center or brokerage environment focused on outbound sales.

Compensation & Benefits

• Annual base salary: $60,000.00 - $75,000.00.
• Additional incentive pay available.
• General benefits for eligible employees: medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k).