Finance Partner, Operations

Job title: Finance Partner, Operations

About the Role This role is Hover's embedded financial voice inside Operations. You will partner closely with Finance on COGS planning, own the variance narrative for Hover's largest budget, and work directly with the VP of Operations to bring financial rigor to contract evaluations and vendor renegotiations.

What You'll Do

• Partner with Finance to support the annual COGS planning and reforecasting, owning the $30M BPO budget on the ops side including the inputs, the assumptions, and the ability to defend every line
• Own the variance narrative for Hover's largest cost center. When actuals diverge from plan, you have the explanation ready before anyone asks, covering what happened, why it happened, and what it signals going forward
• Working with the VP of Operations to evaluate BPO contracts and build financial models for renegotiations, including unit cost scenarios under different volume commitments, pricing structure changes, and SLA adjustments
• Track cost per job trends across sites, product types, and complexity tiers, and flagging when unit economics are drifting before it becomes a problem
• Own how Hover's COGS story gets communicated to leadership and the board. That means clear, defensible numbers, a coherent narrative, and a forward-looking view
• Build and maintain financial models that support operational decisions, including capacity planning, volume routing, and vendor performance tradeoffs
• Serving as a trusted cross-functional partner to Finance, BPO site leads, and Engineering on anything that touches cost structure or operational economics

What We're Looking For

• 4 to 6 years of experience in strategic finance, FP&A, investment banking, or management consulting, with meaningful time spent building financial models that informed real decisions
• Strong sense of ownership over financial work. You are the go-to person for a cost area or budget, built the model behind it, and can defend every assumption in a room with a CFO or board member
• Strong financial modeling skills. You build clean, well-structured models from scratch and can defend every assumption
• Comfortable working cross-functionally with ops, finance, engineering, or vendor-facing teams, translating between financial logic and operational reality without losing either
• Clear, confident communicator. You can make a complex cost story legible to a senior audience in five minutes, in writing or in person

Nice to Have

• Experience at a high-growth tech company where COGS was a real strategic lever
• Familiarity with unit economics or cost-per-transaction modeling
• Exposure to BPO, vendor management, or supply chain cost structures
• Background in management consulting with a transition into an in-house finance or strategy role
• Comfort with SQL or BI tools such as Hex, Tableau, Looker, or Mode

Compensation & Benefits

• Compensation: Competitive salary and meaningful equity
• Benefits: Healthcare (medical, dental, vision) for you and dependents; Paid Time Off – Unlimited and flexible vacation policy; Paid Family Leave