Filing Station Supervisor

MMT Consults is a dynamic Human Resource Consulting and General Services firm dedicated to delivering innovative, practical, and sustainable solutions that empower organizations to achieve excellence. We partner with businesses across diverse sectors to optimize their people, processes, and performance, ensuring growth, efficiency, and long-term success.

We are recruiting to fill the position below:

Filing Station Supervisor

Location: Dopemu, Lagos

Employment Type: Full-time

Job Summary

• The Filling Station Supervisor is responsible for supervising daily station activities and ensuring that all operational units function efficiently, safely, and in accordance with company policies.
• The role covers the dispensing and sale of PMS, AGO, and CNG, as well as CNG conversion services, the lubrication bay (Lube Bay), and other products and services offered by the station.
• The Supervisor ensures that station attendants and other operational staff perform their duties effectively, customers receive excellent service, products are properly accounted for, and operational issues are promptly reported to the Station Manager.

Key Responsibilities

Daily Station Operations:

• Supervise the daily activities of station attendants, cashiers, CNG personnel, lube bay technicians, and other assigned operational staff.
• Ensure that all operational units open and close according to approved schedules.
• Monitor the dispensing and sale of PMS, AGO, and CNG to ensure compliance with established procedures.
• Ensure that equipment, dispensing pumps, and work areas are clean, functional, and properly maintained.
• Allocate daily duties and monitor staff attendance, punctuality, and productivity.
• Report operational challenges, equipment breakdowns, and unusual incidents to the Station Manager.
• Ensure that all employees comply with company policies and operational procedures.

Sales Monitoring and Accountability:

• Monitor daily sales activities across all business units.
• Ensure that attendants record all sales accurately and issue receipts where required.
• Verify pump meter readings and relevant dispensing records at the beginning and end of shifts.
• Monitor sales collections through cash, POS, transfers, and other approved payment channels.
• Ensure that all collections are properly documented and handed over in line with company procedures.
• Report sales discrepancies, suspected theft, unauthorised discounts, and revenue leakages immediately.
• Support the Station Manager in achieving daily and monthly sales targets.

Stock Monitoring and Control:

• Monitor the availability of PMS, AGO, CNG-related products, lubricants, engine oils, conversion components, and other consumables.
• Maintain accurate records of product receipts, dispensing activities, and stock movements within the supervisor’s assigned responsibilities.
• Verify product deliveries against approved delivery documents and escalate discrepancies.
• Monitor stock levels and notify the Station Manager when replenishment is required.
• Assist with routine stock counts and reconciliation exercises.
• Report suspected product losses, leakages, contamination, and unexplained stock variances.
• Ensure that products are handled and stored appropriately.

CNG Operations and Conversion Supervision:

• Monitor daily activities at the CNG dispensing area and conversion centre.
• Ensure that CNG dispensing and conversion activities are carried out only by trained, competent, and authorised personnel.
• Ensure compliance with approved safety procedures and operational requirements.
• Monitor customer appointments, job cards, conversion schedules, and service completion records.
• Ensure that conversion tools, equipment, and work areas are kept clean and organised.
• Escalate technical faults, equipment failures, and customer complaints to the Station Manager or designated technical personnel.
• Never permit unauthorised personnel to undertake specialised CNG installation, repair, or testing activities.

Lube Bay Supervision:

• Supervise daily activities at the lubrication bay.
• Ensure that technicians provide approved services, including oil changes, lubrication, and filter replacement.
• Monitor the use and sale of engine oils, lubricants, filters, and other consumables.
• Ensure that products used for servicing are properly recorded.
• Monitor service quality, turnaround time, and customer satisfaction.
• Ensure proper housekeeping and safe disposal of used oil, filters, and automotive waste.

Health, Safety and Environmental Compliance:

• Enforce all applicable station safety rules and emergency procedures.
• Ensure that employees use appropriate personal protective equipment.
• Ensure that fire extinguishers, emergency exits, warning signs, and other safety installations are accessible and maintained as required.
• Enforce no-smoking and no-open-flame rules in designated fuel and gas operating areas.
• Report fuel spills, gas leaks, fire hazards, injuries, near misses, and equipment defects immediately.
• Ensure that unsafe equipment or activities are taken out of service until appropriately assessed and cleared.
• Maintain cleanliness and orderliness across dispensing areas, the CNG section, the lube bay, and customer areas.
• Participate in safety briefings, inspections, and emergency drills.

Staff Supervision and Discipline:

• Ensure that employees report to work on time and comply with approved shift schedules.
• Monitor staff conduct, performance, appearance, and adherence to service standards.
• Ensure that employees treat customers respectfully and professionally.
• Provide on-the-job guidance to attendants and other operational staff.
• Report misconduct, negligence, absenteeism, and repeated performance issues to the Station Manager.
• Promote teamwork, accountability, discipline, an