Field Technician

Job title: Field Technician

About the Role

The field technician performs high-quality service and maintenance on the full line of equipment, attachments, and components represented or supported by VCES. This role champions a Safety First, Customer Focused, and Continuous Improvement culture and adheres to company policies, procedures, standards, and values. The work focuses on field service with occasional shop support.

What You'll Do

• Demonstrate safe and proper application of hand, pneumatic, and electric tools.
• Perform tasks from verbal/written instructions and communicate effectively with supervisor and co-workers.
• Diagnose, troubleshoot, and perform quality repairs on the full line of products and components represented by VCES.
• Use and maintain PPE correctly.
• Work primarily in the field; may assist with repairs in the shop.
• Possess knowledge of hydraulic, air, electrical, and lubrication systems.
• Work on and around heavy construction equipment, including climbing and accessing hard-to-reach areas.
• Lift up to 50 pounds; maintain and secure a personal tool set.
• Manage parts ordering and retrieval, customer follow-up, and work order status.
• Maintain a valid driver’s license and a clean driving record.
• Maintain professionalism in customer interactions and communications.
• Be flexible to assignments and willing to work overtime when needed.
• Perform other duties as assigned by supervisor.

What We're Looking For

• High School diploma or GED.
• Minimum of 5 years’ experience working on construction-related equipment.
• Technical school certificate or equivalent experience in mechanical repairs.
• Prior experience in the construction industry preferred.
• Background with hydraulics and diesel engines preferred.
• Requires prolonged periods of sitting/standing, frequent stooping, bending, crouching, overhead reaching, occasional climbing of stairs/steps; may be required to lift over 50 lbs and up to 30 lbs frequently.
• Ability to use a set of tools and carry out tasks safely.
• Valid driver’s license and a clean driving record.
• Willingness to work overtime and travel as needed (the posting notes this is not travel heavy).

Nice to Have

• Experience with hydraulic and diesel systems is preferred.
• Construction equipment field service experience is advantageous.

Compensation & Benefits

• Base pay: $34.00 - $44.00 per hour, eligible for bonuses where applicable.
• Competitive medical, dental, and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Volvo Group University and focus on professional/personal development.
• A safety-first, wellbeing-focused working environment.
• Programs to support work-life balance.