About this role
Field Support Engineer
Field Support Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 5 years
- Location Lagos
- Job Field Engineering / Technical
Responsibilities
- Resolve technical issues with the team on the field.
- Prepare system activity and performance reports. Supervise maintenance of telecommunications equipment.
- Use computer software to prepare or evaluate network diagrams and site configurations for existing facilities or new systems.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Handle escalated incidents and properly document incident resolution activities with root causes.
- Installation, testing, and commission of equipment to engineering specifications/drawings in compliance with customer requirements and quality standards.
- Proficient in the use of Pathloss, Compass, GPS, Range Finder and Microsoft Office
- Working at heights on a range of telecommunications structures including poles, towers, and masts to install antennas, feeders, and ancillary equipment
- Erection and fixing of steel structures to facilitate the installation of telecommunications equipment
- Termination of telecommunications cables of various types and sizes. Testing of cables for compliance with specifications.
Qualifications
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First Degree in Computer engineering, Telecommunications, or any related discipline
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3 - 5 years experience in the ICT/Telecommunication Sector/Industry
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Training or Certifications in Wireless Radio Communication such as Aviat, Dragon, Cambium, Ubiquity, and Mikrotik Radios.
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Strong Oral and Written Communication Skills
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Strong knowledge of the ISP industry and operations.
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