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Field Supervisor

Allied Universal
Austin, TX, US
Full-time

About this role

Field Supervisor

Overview

Company Overview:

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Field Supervisor. The general purpose and function of the Field Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Responsibilities

  • Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal personnel assigned to his/her site)
  • Ensure that contract-required training and screening elements for security personnel have been met
  • Maintain overtime to a minimal or preset requirement designated by AUS
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
  • Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
  • Respond to client requests
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates in regard to the performance of their duties
  • Disciplinary action/commendation decisions pertaining to security personnel
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders
  • Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Qualifications (MUST HAVE):

  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
  • Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Associate's degree or higher in any discipline
  • Be at least 18 years of age, or higher if required by the state (21 years, if armed)
  • Be able to operate radio or telephone equipment and/or console monitors
  • Demonstrated ability to interact cordially and communicate with the public
  • Effective oral and written communication
  • Problem solving
  • Active listening
  • Assess and evaluate situations effectively; identify critical issues quickly and accurately
  • Compile, sort, and interpret data
  • Research, investigate, compile information
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Teamwork
  • Attention to detail

Preferred Qualifications (Nice to Have):

  • Meets basic qualifications for Custom Protection Officer

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance

  • Company's retirement plans

  • Seven holidays annually paid at time and a half, if worked

  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

  • Closing

  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  • C15802

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