About this role
Harvey Nash
We are seeking skilled Field Services Routing/Scheduling with hands-on experience involving coordinating computer equipment installs and break/fix appointments for our Field Service technicians. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide timely support to end users.
Here are some of the specific details:
Job Title: Field Services Routing/Scheduling - Frankfort, KY.
Location: Frankfort, KY.
Duration: Long term indefinite Contract
Status: Onsite
Job Description
Currently has an open position on our Routing/Scheduling Team in Field Services. The primary role of this position involves coordinating computer equipment installs and break/fix appointments for our Field Service technicians. Much of the employee’s day will be spent working within our IT Service Management System, ServiceNow, creating tickets and will involve contacting customers via email/Teams/phone calls to coordinate appointments.
Candidates must possess great customer service skills and be able to work independently. Candidates should be proficient in Microsoft Outlook, Teams and Excel. The ideal candidate will have an extroverted personality type and excellent organizational and communication skills.
The office for this position is located in Frankfort.
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at https://www.harveynashusa.com/
Harvey Nash Benefits & Perks
Medical, dental, and vision coverage
401(k) retirement plan
Voluntary benefits and insurance options
Referral bonus opportunities
Pre-tax commuter benefits