About this role
Field Service Technician
The Role: The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes works with civil and mechanical equipment conditions, conducts installations and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.
Who We Are Looking For: Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
- Create and maintain safe working environment and culture within the organization
- Take care of company property
- Demonstrates high impact culture through innovation, accountability and empowerment
- Must be able to function in a team environment
- Willingness to learn
- Usually works with direct supervision but can work independently if needed
Travel Requirements: Local travel
Qualifications: HS diploma or equivalent
- Ability to pass background check & pre-employment drug screen
- Clean driving record
- Water treatment experience highly preferred
- HVAC experience highly preferred
- 1 to 2 years of technical work experience
- Skill Requirements: Electrical, mechanical ability
- Lead by example
- Work without direct supervision
- Technically sound
- Experience with Microsoft Office including smart devices
- Must have customer service experience
- Demonstrates critical thinking and troubleshooting ability
- Synthesizes technical information and communicates it clearly