Field Service Technician

Job title: Field Service Technician

About the Role Xylem is seeking a Field Service Technician to perform maintenance and repair on Godwin fleet equipment, troubleshoot diesel engines and pump systems, and support field deployments at customer sites. The role requires hands-on work, problem solving, and occasional after-hours on-call support as part of a rotating schedule.

What You'll Do

• Perform routine inspections, preventive maintenance and servicing on Godwin fleet equipment between rentals.
• Troubleshoot diesel engines, electrical systems and pump problems.
• Rebuild diesel engines and pump ends.
• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed.
• Assist in the performance of start-up duties and ensure any problems are resolved.
• Perform an initial inspection of Godwin fleet equipment for possible damages; diagnose damages; report damages to Service Manager.
• Test all repaired equipment for proper operation and quality.
• Perform preventative maintenance on Company vehicles and shop support equipment.
• Perform diagnostic checks using computer technology.
• Participate in weekly on-call rotation schedule to assist customers after hours.
• Perform related duties as assigned.
• Participation in Xylem Watermark volunteer activities.

What We're Looking For

• 3-5 years of diesel experience and/or training or combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Valid driver’s license with good driving record; ability to obtain DOT Medical card.
• Commercial Driver License B – Preferred.
• If applicable, ability to obtain all required customer clearances (TWIC, DISA, etc.).
• Diagnosing basic mechanical problems.
• Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance.
• Basic understanding of pump station electrical controls and monitoring devices.
• General DC electric and circuit testing skills.
• General diesel engine component location and identification.
• Safety practices and procedures; basic mechanical aptitude.
• Ability to diagnose complex mechanical and electrical issues (preferred).
• Ability to work independently with little or no supervision; self-motivated and self-directed.
• Ability to communicate effectively with customers, co-workers and managers both verbally and in writing.

Nice to Have

• Commercial Driver License B – Preferred.

Compensation & Benefits

• Standard weekly hours: 40 hours.
• Salary range and benefits are not disclosed in the posting. Includes participation in Xylem Watermark volunteer program and an inclusive, equal opportunity workplace.