About this role
About the Role Xerox is expanding its Technical Services division and has an immediate need for professional field service technicians to delight our customers. You will be deployed to client sites to ensure devices are working correctly and to deliver top-notch service. What You'll Do
- Provide outstanding service to clients and ensure devices function correctly.
- Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Achieve key productivity goals: 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum. What We're Looking For
- Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to learn quickly.
- A solid foundation of electrical and mechanical knowledge to learn our industry.
- Willingness to work onsite at client locations and travel as needed. Compensation & Benefits
- Salary range: USD 32,940 – 65,880 per year. The salary range represents the local currency and is part of Xerox’s total compensation package. Xerox offers a comprehensive benefits package; details are available on Xerox Careers for your country.