About this role
About the Role We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Field Service Technicians to delight our customers. What You'll Do
- Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times.
- Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Achieve key productivity goals: 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum. What We're Looking For
- Electro-mechanical experience including using a multimeter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems.
- This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
- Superior time management skills and reliability. Our customers are counting on you.
- Valid Driver’s License, current automobile insurance coverage meeting company specific minimums and the ability to meet the company motor vehicle safety standards.
- This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.
- Safety is our top priority around electrical components. Compensation & Benefits
- Salary range: USD 32,940 - 65,880 per year.
- Full medical/dental/vision, wellness credits, a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.