Field Service Technician - Mont-Joli New Brunswick, QB

Field Service Technician I LOCATION: Mont-Joli New Brunswick, QB

POSITION SUMMARY AND KEY RESPONSIBILITIES

Position Summary: Are you a field technician, field engineer, or service technician? Are you looking to start a career in this field? Are you comfortable with technology, do you have strong mechanical aptitude, and believe your skills are transferable? Can you help deliver world-class service? Would you like to work with some of the largest clients in the retail industry?

NCR Voyix is looking for Field Service Technicians!

Compensation and Benefits: Hourly Rate: $22.35 to $24.43, depending on location and level of experience Overtime: Paid at time-and-a-half

Benefits

• 7 paid holidays and 6 paid floating days

• Paid vacation – up to 80 hours in the first year

• Retirement savings plan (RRSP) and pension plan

• Company-provided vehicle (business use only)

• The NCR Voyix Field Services team creates value for our customers by delivering solutions that foster long-term relationships.

• As the first point of contact for our customers, you will communicate openly, helpfully, and professionally, with the goal of finding the most appropriate solution.

• You will be responsible for organizing and triaging customer requests, and at times you will intervene even before issues arise.

• Regardless of the situation, the formal training provided by NCR Voyix will enable you to deliver what customers need, at the right time.

• Our virtual and in-person training programs promote rapid learning and create an environment where you can excel and have a real impact.

• NCR Voyix is committed to developing employees’ skills. We are building a learning community where you can collaborate with diverse individuals, explore new ways of thinking, and expand your capabilities.

• Our service operations include dedicated trainers, mentors, and coaches who collaborate across territories to share expertise and support individual development.

• NCR Voyix is committed to building a diverse community where employees feel a strong sense of belonging and are valued for their contributions and perspectives.

• This position directly contributes to the smooth functioning of commerce on a global scale and serves as a brand ambassador for NCR Voyix.

Use your skills to:

• Perform installations, maintenance, and service calls at customer locations quickly and efficiently
• Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
• Complete maintenance, repair, preventive maintenance (PM), and system refurbishment work

Minimum Requirements:

• Reside locally within the assigned geographic area
• Authorized to travel to the United States
• At least 18 years of age
• Valid driver’s license with a driving record that meets NCRV fleet requirements
• Computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems
• Ability to perform the essential functions of the job, with or without reasonable accommodation
• Ability to travel extensively, including driving several hours per day
• Rotating shifts and weekend work
• Flexible schedule – rotating shifts within established teams, including morning, afternoon, and evening starts, including some holidays
• Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs unassisted, and up to 150 lbs with assistance
• Ability to bend, squat, walk, stand, sit, reach, work with hands, and repeatedly perform grasping and handling motions involving objects of various sizes

Preferred Qualifications (assets but not required):

• Knowledge of high-capacity servers, mainframe computers, and imaging software

• A+, CompTIA, or N+ certifications

• One year or more of relevant experience

• Cette opportunité correspond-elle à ce que vous recherchez ?

• Nous vous invitons à postuler dès aujourd’hui pour en apprendre davantage !

• Les offres d’emploi sont conditionnelles au respect des critères de présélection applicables à l’emploi.

• Déclaration TEE

• L'engagement de NCR envers la diversité et l'égalité des chances en matière d'emploi est intégré à nos valeurs communes. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d'âge, de race, de couleur, de croyance, de religion, d'origine nationale, de handicap, d'orientation sexuelle, d'identité de genre, de statut d'ancien combattant, de service militaire, d'informations génétiques ou de toute autre caractéristique ou conduite protégée par la loi. NCR s'engage à être une entreprise inclusive à l'échelle mondiale où toutes les personnes sont traitées équitablement, reconnues pour leur individualité, promues en fonction de leurs performances et encouragées à s'efforcer d'atteindre leur plein potentiel. Nous croyons en la compréhension et le respect des différences entre toutes les personnes. Chaque individu chez NCR a la responsabilité continue de respecter et de soutenir un environnement diversifié à l'échelle mondiale.

• Déclaration aux agences tierces

• À TOUTES les agences de recrutement : NCR n'accepte que les CV des agences figurant sur la liste des fournisseurs privilégiés de NCR. Veuillez ne pas transmettre de curriculum vitae à notre système de suivi des candidats, aux employés de NCR ou à toute installation de NCR. NCR n'est pas responsable des frais ou charges associés aux CV non sollicités.