About this role
Job title: Field Service Technician M/F
About the Role
The purpose of this position is to maintain, service, repair and replace batteries, battery chargers and related equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met.
This role involves diagnosing issues, performing maintenance, and delivering reliable, compliant service on equipment in accordance with OEM standards and OHSACT requirements.
What You'll Do
- Maintaining and servicing of batteries, battery chargers and related equipment, systems and products to specified standards and according to set procedures by delivering quality service / maintenance
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor
- Maintain batteries and chargers and operational data / history by updating and timeously communicating information that must go on record
- Promote service / maintenance programs
- Obtain correct battery readings in order to diagnose problems and maintain the life cycle of the batteries
- Ensure warranty of battery and charger is in line with OEM
- Perform standby duties and work extended hours when required
- Ensure OHSACT requirements are met
- Ensure training requirements met
What We're Looking For
- Education level: 2 - Certificate
- Experience level: 1 to 3 years
- Ability to perform essential duties satisfactorily, including accurate diagnosis and communication of repairs
- Ability to work on company premises or at customer sites, and to communicate effectively with customers and supervisors
- Willingness to perform standby duties and extended hours when required
- Compliance with OHSACT requirements and training requirements