Field Service Technician Level 2

Job title: Field Service Technician Level 2

About the Role The Field Service Technician Level 2 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product-specific training will be provided, and you will interact with customers to ensure reliable water solutions.

What You'll Do

• Perform start-ups and commissioning of projects and train customers on equipment
• Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps
• Troubleshoot electrical control panels; understand schematics and wiring diagrams
• Perform preventative maintenance and respond to emergency callouts
• Operate a service truck with crane and out-riggers; operate shop equipment such as forklift and overhead cranes as needed
• Maintain accurate records in Xylem’s work order management system
• Create and maintain a safe and organized working environment and protect company property
• Work in a collaborative team environment and communicate effectively with customers

What We're Looking For

• HS diploma or equivalent; 2–5 years of technical/mechanical work experience
• Experience with water/wastewater systems preferred
• Electrically and mechanically inclined with strong troubleshooting ability
• Ability to comprehend technical information and communicate it clearly
• Proficient with Microsoft Office and smart devices
• Able to pass background check and pre-employment drug screen
• Willingness to travel to customer sites and work at customer locations

Nice to Have

• Backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction are encouraged to apply

Compensation & Benefits

• The estimated salary range starts at $36/hour. Starting pay depends on factors such as skills, experience and location
• Competitive compensation package with benefits including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement