About this role
Job title: Field Service Technician
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview Provide high-quality, customer-focused troubleshooting, repair, maintenance, and technical support services at customer facilities. This role is responsible for servicing complex mechanical, hydraulic, electronic, pneumatic, and plumbing systems while following manufacturer specifications, company procedures, and regulatory requirements. The Field Service Technician plays a critical role in ensuring customer satisfaction, equipment reliability, and service excellence.
Key Responsibilities
- Provide on-site and remote troubleshooting, repair, and technical support to customers within the assigned service territory.
- Perform preventive maintenance and scheduled service activities using established procedures, appropriate tools, test equipment, and replacement parts.
- Diagnose, troubleshoot, and repair complex mechanical, electronic, hydraulic, pneumatic, and plumbing systems.
- Support sales initiatives by assisting with product demonstrations, in-services, customer meetings, and identifying sales opportunities.
- Contribute to customer retention efforts by delivering exceptional service and supporting maintenance contract renewals.