Field Service Technician

Skillbridge to Full-Time Employment or Veteran Direct Hire Opportunity

LOCATIONS: San Francisco, Bay Area Region, San Jose, CA, Jung-gu, Seoul, Remote - Endicott, New York, Vineland NJ (on-site)

We are seeking a Field Service Technician **to join its world- class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies.

Key Responsibilities

• Provide fuel cell service during shift at primary site.
• Operate a service vehicle safely
• Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
• Manage on-site preventative maintenance, repair, test, and diagnostic tasks
• Follow company procedures and protocols
• Diagnose errors or technical problems and determine/implement proper solutions
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Maintain/build positive relationships with customers
• Produce timely and detailed service reports as required
• Complete daily administrative duties such as closing service appointments and debriefing parts.
• Other responsibilities as assigned
• Must be willing to travel up to 40% to support the company's needs for additional projects.
• Open to working a Tuesday-Saturday or Sunday-Thursday schedule.
• Once qualified, provide on-call rotation for possible on-site support.

Skills, Knowledge and Expertise

Education and Experience:

The following MINIMUM levels of experience and or education are required:

• High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields;

• Or –

• Technical diploma, Journeymen Certification, Electrician Certification in a technical field, and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)

• Or –

• 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician) Skills and Experience:

• Strong electrical troubleshooting/diagnostic skills required.

• Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E).

• Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor-based control platforms.

• Experience with various electrical/electronic test and measurement equipment.

• Able to read and interpret electrical single-line diagrams and blueprints.

• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power.

• Mechanical system aptitude, to include troubleshooting/repair skills.

• Highly motivated and able to work autonomously.

• Demonstrates sound judgment in the resolution of complex problems.

• Team player who exhibits a high level of integrity and professionalism.

• Communicates written and verbal English effectively.

• Comfortable with working from elevated heights up to 20ft in the air.

• Able to execute against written and verbal procedures and sequenced work instructions.

• Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.

• Able to reach, squat, bend, and twist during the workday.

• Able to use a ladder or stepstool regularly.

• Able to facilitate 24X7 on-call duty.

• Able to facilitate shift work as needed.

• Able to regularly support overtime to achieve quarterly goals.

• Able to travel up to 40%.

• Nice to have if prior experience with electromechanical components.