Field Service Technician

Field Service Technician

Location: Montgomeryville, PA (servicing Montgomery County, Philadelphia, Lehigh Valley, and surrounding areas)

Schedule: Full-Time | Standard Hours: 7:00 AM - 3:30 PM

Flexible Start Time: Employees may start as early as 5:00 AM to complete work before customer operations begin when applicable.

Compensation: Starting at $60,000+ annually, depending on experience

Position Overview

We are seeking a Field Service Technician to join our growing team in the Greater Philadelphia area. This role is ideal for mechanically inclined professionals who enjoy working independently in a hands-on, field-based environment. The Field Service Technician will travel to customer locations to perform preventive maintenance, troubleshooting, repairs, equipment installations, and inventory management while delivering exceptional customer service.

Candidates with strong mechanical, electrical, electromechanical, or equipment repair experience are encouraged to apply. Previous healthcare or biomedical equipment experience is preferred but not required. This position offers an excellent opportunity for individuals looking to build a career in technical field service and equipment support.

Key Responsibilities

• Perform preventive maintenance, inspections, troubleshooting, calibration, and repairs on customer equipment.
• Travel to customer sites to provide on-site service, maintenance, and technical support.
• Respond to service requests, assess equipment issues, verify reported problems, and perform corrective repairs.
• Support equipment installations, upgrades, replacements, and new equipment deployments.
• Maintain inventory of tools, repair parts, and service materials needed to support customer equipment.
• Accurately document service activities, repairs, maintenance records, parts usage, and work orders.
• Utilize technical manuals, manufacturer documentation, and service resources to diagnose and resolve equipment issues.
• Identify required replacement parts and materials while maintaining cost-effective service practices.
• Participate in equipment evaluations, installation projects, and special assignments as needed.
• Maintain compliance with company safety standards, service procedures, and quality requirements.
• Build and maintain positive customer relationships while representing the organization in a professional manner.
• Support continuous improvement initiatives and recommend process enhancements when appropriate.

Qualifications

• Strong mechanical and troubleshooting skills with the ability to diagnose and repair equipment.

• Experience repairing, maintaining, servicing, or installing mechanical, electrical, or electromechanical equipment.

• Ability to read and utilize technical manuals, service documentation, and specifications.

• Experience using computer-based work order or service tracking systems.

• Strong organizational skills and ability to manage inventory, tools, and repair parts.

• Excellent communication and customer service skills.

• Ability to prioritize multiple service requests and adapt to changing priorities.

• Self-motivated with the ability to work independently in a field environment.

• Valid driver's license and clean driving record.

• Ability and willingness to travel throughout the assigned service territory.

• Previous healthcare, medical equipment, field service, industrial maintenance, or technical repair experience is preferred but not required.

• Education & Experience

Required:

• High School Diploma or GED.
• Minimum 1-2 years of experience performing equipment maintenance, repairs, troubleshooting, or field service work.

Preferred:

• Associate degree in Electronics, Electrical Technology, Mechanical Technology, Industrial Maintenance, or a related technical field.

• 3+ years of experience performing mechanical, electrical, or electromechanical equipment repairs and preventive maintenance.

• Work Environment & Schedule

• Field-based position with regular travel to customer locations throughout Montgomery County, Philadelphia, Lehigh Valley, and surrounding areas.

• Company vehicle provided.

• Opportunity to work independently while remaining connected to a collaborative service team.

• Standard support hours are Monday through Friday.

• Flexible work schedule required to accommodate early morning, evening, or urgent service needs when necessary.

• Some after-hours, weekend, holiday, and on-call support may be required.

• Travel between multiple customer locations throughout the service territory is expected.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including