Field Service Technician (Diesel Technician)

Job title: Field Service Technician (Diesel Technician)

About the Role

The Field Service Technician will be responsible for troubleshooting, maintaining, servicing, and repairing pumping and support equipment in a safe and efficient manner in a Xylem Service Center, Customer job site or via phone.

What You'll Do

• Perform routine inspections, preventative maintenance and servicing on Godwin fleet equipment between each rental.
• Troubleshoot diesel engine, electrical systems and pump problems.
• Rebuild diesel engines and pump ends.
• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed.
• Assist in the performance of start-up duties and ensure any problems are resolved.
• Perform an initial inspection of Godwin fleet equipment for possible damages; diagnose damages; report damages to Service Manager.
• Test all repaired equipment for proper operation and quality.
• Perform preventative maintenance on Company vehicles and shop support equipment.
• Perform diagnostic checks using computer technology.
• Participate in weekly on-call rotation schedule to assist customers after hours.
• Perform related duties as assigned.
• Participation in Xylem Watermark volunteer activities.

What We're Looking For

• 1-2 years of diesel experience and/or training or combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Valid driver’s license with good driving record.
• Ability to obtain DOT Medical Card.
• Commercial Driver License B - Preferred.
• Diagnosing basic mechanical problems; Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance.
• Basic understanding of pump station electrical controls and monitoring devices.
• General DC electric and circuit testing skills.
• General diesel engine component location and identification.
• Safety practices and procedures.
• Basic mechanical aptitude.
• Ability to diagnose complex mechanical and electrical issues -- preferred.
• Ability to work independently with little or no supervision; self-motivated and self-directed.
• Ability to communicate effectively with customers, co-workers and managers both verbally and in writing.

Nice to Have

• Commercial Driver License B - preferred.
• DOT Medical Card preferred.
• Experience with Godwin pumping equipment.

Compensation & Benefits

• Salary range: $29 - $31 per hour. Starting pay dependent on skills, experience and location.
• Benefits include 4 WEEKS PTO for hourly positions, health, dental, vision, investment savings plan, and other miscellaneous benefits.
• Xylem will provide paid training for CDL upgrades (if applicable).
• Additional programs include Xylem Watermark volunteer activities and emphasis on inclusion and belonging.