About this role
Job title: Field Service Technician
About the Role CFAO South Africa is hiring 5 Field Service Technicians to maintain, service and repair material handling equipment on customer locations and company premises in South Africa. The role focuses on delivering timely, cost-effective service while maintaining accurate vehicle records and ensuring safety and regulatory compliance.
What You'll Do
- Servicing material handling equipment and maintaining forklift serviceability to specified standards and procedures, delivering quality service and maintenance.
- Diagnose and troubleshoot equipment breakdowns, communicating repairs needed to customers and supervisors.
- Maintain vehicle maintenance and operational data/history by updating records promptly.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure effective communication with workshop staff and customers.
- Ensure OHSACT requirements are met; maintain a safe work environment by verifying vehicle safety device operations and following standards and procedures.
- Update job knowledge by participating in educational opportunities.
What We're Looking For
- Experience with material handling equipment and forklift maintenance to specified standards.
- Ability to accurately diagnose and troubleshoot equipment breakdowns.
- Proficient in maintaining maintenance and operational records.
- Strong customer service and professional communication skills.
- Ability to coordinate with workshop staff and customers.
- Knowledge of OHSACT compliance and safety regulations; commitment to safe work practices on client sites.
- Willingness to continually update job knowledge through training.