Field Service Site Supervisor

Job title: Field Service Site Supervisor

Johnson Controls is seeking an experienced Field Service Site Supervisor to lead service and maintenance activities across mission-critical data center environments. In this hands-on, onsite role based in Eskilstuna, Sweden, you will supervise technicians and subcontractors, manage HVAC controls and BMS maintenance, respond to critical incidents, and act as the key customer contact on site. You will ensure system reliability, uptime, safety, and exceptional service delivery across customer sites in Västerås, Eskilstuna, and Norrköping with travel between sites.

What You'll Do

• Lead maintenance, troubleshooting, repairs, and upgrades of HVAC controls and BMS systems.
• Coordinate field technicians and service partners across multiple sites.
• Manage critical alarms and incident response activities.
• Ensure delivery of planned and reactive maintenance programmes.
• Monitor system performance and identify optimisation opportunities.
• Maintain compliance with data center procedures, SLAs, and safety standards.
• Build strong relationships with customers and site stakeholders.

What We're Looking For

• Minimum 4 years' experience in HVAC controls, BMS, building automation, or field service environments.
• Proven experience in fault finding, maintenance, and troubleshooting on live operational sites.
• Experience leading technicians and coordinating multiple service activities.
• Strong communication, organisational, and customer relationship skills.
• Driving licence.
• Experience within data centres or other mission-critical environments.
• Knowledge of BMS, HVAC controls, and cooling infrastructure.
• Experience with incident response, root cause analysis, and system optimisation.

Compensation & Benefits

• Employment in a growth company with a history spanning more than 130 years.
• Be part of the green energy-efficient refrigeration and heat pump industry.
• Well-established employee associations.
• Flexible working hours.
• Access to education and various career paths, including 5,000 e-learning programs.
• Strong maternity/paternity benefits, including support for the child's first sick day and a global network for parents with young children.