About this role
Field Service Engineer
VDT Communications Limited provides a complete, turnkey solution to all of your data communication needs. As an offshoot of BITCOM systems Ltd with several years of experience in the design, installation, and maintenance of all types of data network engineering solutions is put at the advantage of our customers. We drive network transformation for enterprise...
Field Service Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 4 years
- Location Lagos
- Job Field Engineering / Technical
- Key Responsibilities
- Install, configure, maintain, and troubleshoot telecommunications and network equipment.
- Conduct on-site installation, commissioning, testing, and fault resolution.
- Perform preventive and corrective maintenance on network infrastructure and equipment.
- Diagnose and resolve network connectivity, hardware, and transmission-related faults.
- Carry out site surveys and provide technical recommendations where required.
- Monitor and respond promptly to customer and network-related service incidents.
- Work with the NOC and other technical teams to resolve complex service issues.
- Prepare accurate service reports, maintenance reports, and documentation after field activities.
- Ensure all installations and field activities comply with company safety and technical standards.
- Liaise professionally with customers, vendors, contractors, and other stakeholders.
- Participate in scheduled and emergency maintenance activities, including after-hours support when required.
Requirements
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Bachelor's degree/HND in Electrical/Electronics Engineering, Telecommunications Engineering, Computer Engineering, or a related field.
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2–4 years of relevant experience in field engineering, telecommunications, networking, or ISP operations.
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Good knowledge of network infrastructure, fiber optics, wireless technologies, and transmission systems.
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Hands-on experience with installation, troubleshooting, and maintenance of telecom/network equipment.
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Ability to read and interpret technical diagrams and network documentation.
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Strong problem-solving and analytical skills.
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Good communication and customer-service skills.
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Ability to work independently and effectively under pressure.
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Willingness to travel to customer and network sites as required.
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Relevant professional certifications will be an added advantage.
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What We’re Looking For
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Strong technical and troubleshooting skills
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Hands-on field experience
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Excellent customer orientation
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Ability to work in challenging field environments
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Strong teamwork and communication
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Commitment to service quality and timely resolution
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