Field Service Engineer RX/CT/RM

Job title: Field Service Engineer RX/CT/RM

About the Role As Field Service Engineer you will be responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

What You'll Do

• Maintain all models specific to a modality in the assigned area.
• Perform total system level trouble-shooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
• Assist in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Complete all administration tasks on time (e.g., FMI’s and PMS inspections documentation for assigned accounts).
• Play a leading role in complex and multifunctional rooms.
• Share best practices.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

What We're Looking For

• Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
• Technical analytical skills
• Ability to work independently with minimum supervision, high work standards and quality
• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
• Fluency in English
• Valid driving license, active driving experience
• High work standards and quality. Shows Initiative and motivation. Plans and organizes work effectively, self-motivated
• Excellent communication skills, listening skills, and interpersonal skills.
• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)
• Inclusion and Diversity: GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Nice to Have

• High work standards and quality. Shows Initiative and motivation. Plans and organizes work effectively, self-motivated
• Excellent communication skills, listening skills, and interpersonal skills
• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)
• Inclusion and Diversity: GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Compensation & Benefits

• Salary not specified.