About this role
A Field Service Engineer – Lifecycle Services role (Hybrid) in the MENA region within Danfoss. You will help grow our Lifecycle Services business by combining service sales enablement, operational coordination, and hands-on field support. In this hybrid role, you will help customers maximize the performance and lifetime value of their installations while driving sustainable service growth. By bridging sales, service delivery, and field operations, you enable faster response times, stronger customer relationships, and more efficient execution, supporting service teams to focus on business development and a seamless customer experience. You will be close to real applications—on-site support, identifying opportunities in the installed base, and turning insights into service solutions that improve reliability, efficiency, and long-term value for the region.
Responsibilities
- Lead the onsite mobilization, precise parameterization, and active commissioning of complex VFD configurations, while performing essential field service activities such as complex troubleshooting, site inspections, and technical assessments.
- Act as the rapid-responder for field roadblocks by deploying advanced diagnostics to resolve issues before they impact project timelines.
- Conduct progressive testing and site audits to ensure all installed drives meet exact project specifications and perform reliably in demanding, high-ambient environments.
- Serve as the primary technical bridge to End-Users and OEMs by delivering comprehensive reports and critical documentation to secure seamless, formal project sign-offs.
- Identify proactive upgrade, retrofit, and preventive maintenance opportunities directly from the field, ensuring a smooth transition from active project rollout to long-term service growth.
Requirements
- Bachelor’s degree in Electrical, Electronics, Control & Automation Engineering or a related field.
- At least 4 years of experience in service sales, field service, or industrial applications with a strong customer-facing mindset.
- Solid technical understanding of drives, automation, or electrical systems, including troubleshooting and commissioning basics.
- Ability to combine commercial thinking with technical problem-solving to identify and capture opportunities.
- Strong communication and collaboration skills across customers, partners, and internal teams.
- Self-driven and proactive, with the ability to manage both field activities and service coordination.
- Willingness to operate across the MENA region as part of a hybrid role.